FAQ

FAQ – Counselling

  1. Who can receive counselling?
  2. Do I have to give my personal data?
  3. Are my data or the content of my counselling sessions given to third parties?
  4. Is the counselling offer subject to a charge?
  5. What if the counselling team of the Studentenwerk cannot or not sufficiently help me?
  6. In case of which problems can I address myself to the Studentenwerk?
  7. When should I receive counselling?
  8. Do I have to make an appointment?
  9. Where do I find the counselling offer?
  1. Who can receive counselling?

The counselling offer is open to all prospective students, to students and to graduates.

 

  1. Do I have to give my personal data?

No, you can get advice anonymously.

 

  1. Are my data or the content of my counselling sessions given to third parties?

Each counselling session is strictly confidential! The counsellors are subject to a professional secrecy. This professional secrecy consists also within the own institution.

 

  1. Is the counselling offer subject to a charge?

All counselling offers of the Studentenwerk Marburg are for free!

 

  1. What if the counselling team of the Studentenwerk cannot or not sufficiently help me?

If our counselling and support are not sufficient, we can pass you on to other competent institutions.

 

  1. In case of which problems can I address myself to the Studentenwerk?

We give advice in all cases that concern difficulties with the framework conditions of your studies. The counselling offer partly includes the support in case of study problems, which applies particularly to the Psychotherapeutic Counselling Centre for Students (PBS) and the Centre for Social Counselling.

 

  1. When should I receive counselling?

When you make use of our counselling at an early stage and on smaller occasions, you can often avoid greater stress and more complex impairments.

 

  1. Do I have to make an appointment?

The Psychotherapeutic Counselling Centre for Students (PBS) and the Centre for Social Counselling have open consultation hours, which means that an appointment is not necessary.

 

  1. Where do I find the counselling offer?

You will find all our counselling offers in the Student House Erlenring and in the day-care centres.

 

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